Privacy Policy

Types of Data Collected

The types of personal data that this website collects, either independently or through third parties, include: first name; last name; telephone number; company name; physical address; country; state; county; email address; postcode; city; usage data.

Full details of each type of personal data processed are provided in the dedicated sections of this privacy policy or in specific explanatory texts displayed prior to the data being collected.

Personal data may be freely provided by the user or, in the case of usage data, collected automatically when using this website.

Unless otherwise specified, all data requested by this website is mandatory. Failure to provide such data may make it impossible for this website to provide its services. In cases where this website specifically states that certain personal data is not mandatory, users are free not to provide such data without any consequences to the availability or functionality of the service.

Any use of cookies – or other tracking tools – by this website or by third-party service providers engaged by this website serves the purpose of providing the service requested by the user, as well as any other purposes described in this document and in the Cookie Policy.

Users are responsible for any third-party personal data obtained, published, or shared through this website.

Method and Place of Data Processing

Methods of Processing

The provider processes user data in a proper manner and takes appropriate security measures to prevent unauthorised access, disclosure, modification, or destruction of data.

Data processing is carried out using computers or IT-based systems in accordance with organisational procedures and methods specifically designed to achieve the stated purposes. In addition to the data controller, other persons may also operate this website and therefore have access to the data, either internally (such as personnel administration, sales, marketing, legal department, system administrators) or externally – and, where necessary, appointed as data processors by the controller (such as technical service providers, delivery companies, hosting providers, IT companies, or communications agencies). An up-to-date list of these parties may be requested from the provider at any time.

Place

The data is processed at the provider’s operating offices and at any other locations where the parties involved in the data processing are situated.

Depending on the user’s location, data transfers may involve the transfer of the user’s data to a country other than their own. To find out more about the place of processing of such transferred data, users may consult the section containing detailed information on the processing of personal data.

Speicherdauer

Sofern in diesem Dokument nicht anderweitig festgelegt, werden personenbezogene Daten so lange verarbeitet und gespeichert, wie es der Zweck erfordert, zu dem sie erhoben wurden, und können ggf. aufgrund einer zu erfüllenden rechtlichen Verpflichtung oder basierend auf der Einwilligung des Nutzers auch länger aufbewahrt werden.

Purposes of Processing

Personal data relating to the user is collected to enable the provider to deliver the service and to comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of users or third parties), and detect any malicious or fraudulent activity. In addition, data is collected for the following purpose: contacting the user.

Users may find further detailed information about these processing purposes and about the specific personal data used for each purpose in the section entitled “Detailed Information on the Processing of Personal Data” within this document.

Detailed Information on the Processing of Personal Data

Personal data is collected for the following purposes and using the following services:

Contact Form (this website)

By completing the contact form with their data, users authorise this website to use these details to respond to requests for information, quotations, or any other enquiries indicated in the header of the form.

Personal data processed: county; email address; country; last name; company name; usage data; physical address; postcode; state; city; telephone number; first name.

Cookie-Richtlinie

Cookie Policy

Further information is available in our Cookie Policy.

Additional Information for Users

Legal Basis for Processing

The provider may process personal data relating to users only if one of the following applies:

  • Users have given their consent for one or more specific purposes.
  • The collection of data is necessary for the performance of a contract with the user and/or for any pre-contractual obligations arising from it.
  • The processing is necessary for compliance with a legal obligation to which the provider is subject.
  • The processing is related to a task carried out in the public interest or in the exercise of official authority vested in the provider.
  • The processing is necessary for the purposes of the legitimate interests pursued by the provider or by a third party.

In any case, the provider will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Further Information on Data Retention

Unless otherwise specified in this document, personal data shall be processed and stored for as long as required by the purpose for which it was collected. It may be retained for a longer period where necessary due to a legal obligation or on the basis of the user’s consent.

Accordingly:

  • Personal data collected for purposes related to the performance of a contract between the provider and the user shall be retained until such contract has been fully performed.
  • Personal data collected for the purposes of the legitimate interests of the provider shall be retained for as long as necessary to fulfil those purposes. Users may find specific information regarding the legitimate interests pursued by the provider in the relevant sections of this document or by contacting the provider.

Furthermore, the provider may be permitted to retain personal data for a longer period whenever the user has given consent to such processing, for as long as that consent is not withdrawn. Additionally, the provider may be obliged to retain personal data for a longer period where required to do so for compliance with a legal obligation or by order of an authority.

Once the retention period has expired, personal data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the retention period has expired.

Users’ Rights Under the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their personal data processed by the provider.

In particular, users have the right, to the extent permitted by law, to do the following:

  • Withdraw their consent at any time. Where a user has previously given consent to the processing of personal data, they may withdraw that consent at any time.
  • Object to the processing of their data. Users have the right to object to the processing of their data where the processing is carried out on a legal basis other than consent.
  • Access their data. Users have the right to obtain confirmation as to whether their data is being processed by the provider, to receive information regarding certain aspects of the processing, and to obtain a copy of the data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their data and to request that it be updated or corrected.
  • Request restriction of processing. Users have the right to request that the processing of their data be restricted. In such cases, the provider will process the data solely for storage purposes.
  • Request erasure of their personal data. Users have the right to request that the provider delete their data.
  • Receive their data and have it transferred to another controller. Users have the right to receive their data in a structured, commonly used, and machine-readable format and, where technically feasible, to have it transmitted to another controller without hindrance.
  • Lodge a complaint. Users have the right to lodge a complaint with the competent supervisory authority.

Users also have the right to be informed about the legal basis for data transfers abroad or to an international organisation governed by public international law or established by two or more countries, such as the United Nations, and about the security measures taken by the provider to safeguard their data.

Details on the Right to Object to Processing

Where personal data is processed in the public interest, in the exercise of official authority vested in the provider, or for the purposes of the legitimate interests pursued by the provider, users may object to such processing by providing grounds relating to their particular situation.

Users are informed that they may object to the processing of personal data for direct marketing purposes at any time, free of charge and without providing any reason. If a user objects to processing for direct marketing purposes, the personal data will no longer be processed for such purposes. Users can refer to the relevant sections of this document to determine whether the provider processes personal data for direct marketing purposes.

How to Exercise These Rights

All requests to exercise users’ rights may be directed to the provider using the contact details provided in this document. Such requests may be made free of charge and will be addressed by the provider as early as possible, and in any event within one month, providing users with the information required by law.

Any rectification or erasure of personal data, or restriction of processing, will be communicated by the provider to each recipient to whom the personal data has been disclosed, where applicable, unless this proves impossible or involves disproportionate effort. The provider will inform the user about those recipients if the user so requests.

Further Information on the Collection and Processing of Data

Legal Action

The user’s personal data may be processed by the provider for the purposes of legal enforcement, including in court proceedings or in the stages leading to possible legal action, arising from improper use of this website or the related services.
The user declares that they are aware that the provider may be required to disclose personal data at the request of public authorities.

Further Information About the User’s Personal Data

In addition to the information contained in this privacy policy, this website may provide the user with additional and contextual information upon request concerning specific services or the collection and processing of personal data.

System Logs and Maintenance

For operational and maintenance purposes, this website and any third-party services may collect files that record interaction with this website (system logs) or use other personal data (such as the IP address) for this purpose.

Information Not Contained in This Privacy Policy

Further information about the collection or processing of personal data may be requested from the provider at any time using the contact details provided.

Changes to This Privacy Policy

The provider reserves the right to make changes to this privacy policy at any time by notifying users on this page and, where technically and legally feasible, via this website and/or by sending a notification using any contact details available to the provider. Users are therefore advised to check this page regularly, referring in particular to the date of the last modification stated at the bottom of the page.

Where the changes affect processing activities carried out on the basis of the user’s consent, the provider will obtain new consent where required.

Definitions and Legal References

Personal Data (or Data)

Any information that directly, or in combination with other information, enables the identification of a natural person.

Usage Data

Information collected automatically by this website (or by third-party services used by this website), which may include: the IP addresses or domain names of the computers used by users who access this website; the URI (Uniform Resource Identifier) addresses; the time of the request; the method used to submit the request to the server; the size of the file received in response; the numerical code indicating the status of the server’s response (successful outcome, error, etc.); the country of origin; the features of the browser and operating system used by the user; the various time details per visit (for example, the time spent on each page of the website); details about the path followed within the website, with particular reference to the sequence of pages visited; and other parameters relating to the user’s device operating system and/or IT environment.

User

The individual using this website who, unless otherwise specified, coincides with the data subject.

Data Subject

The natural person to whom the personal data relates.

Data Processor (or Processor)

A natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller, as described in this privacy policy.

Data Controller (or Provider, sometimes also referred to as Owner)

The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data, including the security measures concerning the operation and use of this website. Unless otherwise specified, the data controller is the natural or legal person through whom this website is provided.

This Website

The hardware or software tool by which the user’s personal data is collected and processed.

Service

The service provided by this website as described in the relevant Terms and Conditions (if any) and on this website.

European Union (or EU)

Unless otherwise specified, all references in this document to the European Union include all current Member States of the European Union and the European Economic Area (EEA).

Legal Notice

This privacy policy applies solely to this website, unless otherwise stated in this document.

Contact

If you have any questions about our security practices or this privacy policy, or if you wish to exercise your rights, please contact us:

Email: [email protected]
Address: Thi Noi, Chuyen Ngoai, Thi xa Duy Tien, Ha Nam, 400000 Vietnam
Telephone: +84 942921609